travel booking information

flights
We can offer various flight choices including scheduled or low-cost airlines. Our preferred partner is Swiss International Airlines. Please note flights prices may change between quote and full payment, your personal travel consultant will advise you if this is a possibility. To confirm your flight seats we require full names (including title, first name and surname as shown on passport) and payment.
We will send your e-ticket receipt or your airline reference, along with your final flight itinerary, a couple of weeks prior to departure. All you require to check-in is your passport.
scheduled airlines
If you do not take your outbound flight then the inbound sector will automatically be cancelled; this is standard airline practice. Once booked, flight seats are non-changeable, non-transferable and non-refundable. Infants under 2 years old are usually charged at 10% of the adult rate. This does not include a seat on the flight. If you require a seat on the flight, the full adult fare applies.
flights for groups
We can reserve group space with the above scheduled airlines for larger groups, allowing greater flexibility. The rules and regulations regarding group space differ with each airline. Please ask your personal travel consultant for advice and information regarding this service.
private transfers
Private transfers by taxi, minibus or coach (depending on the size of your group) are available to all destinations. Please call our reservations team for a quote.
helicopter transfers
You can travel by helicopter from your arrival airport to all our resorts. They generally carry up to 4 or 5 people and luggage space is very limited. Travel times vary from 30 to 40 minutes. Please note helicopters can only fly during daylight hours and, in the case of bad weather, your journey may be subject to cancellation. If your helicopter is cancelled, alternative arrangements will be made to transfer you to resort, but you may only receive a part refund. Further details are available from your personal travel consultant.
car hire
All our resorts are easy to drive to from local airports and we can organise car hire at very competitive rates. Our hire cars are equipped with winter tyres and snow chains. Please note that it is necessary to purchase a pass to drive on Austrian motorways and other tolls may apply. Please call your personal travel consultant for full details.
trains and buses
We can also offer advice and information on public transport transfers by bus or train. Your personal travel consultant will be happy to provide contact details enabling you to book tickets directly with suppliers




