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If you can't find what your looking for try entering keywords rather than questions. For example enter 'transfer' and the transfer related questions or answers will be shown.

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Q I need to cancel my holiday. What do I do? Click to reveal answer

Should you or any member(s) of the party need to cancel your holiday, the lead passenger on the booking form must inform us in writing immediately. Please refer to our booking terms and conditions for details of our cancellation charges.

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