Got a question? See if it's already been answered using the search tool below...

If you can't find what your looking for try entering keywords rather than questions. For example enter 'transfer' and the transfer related questions or answers will be shown.

Search results

Q What communications can I expect to hear from you? Click to reveal answer

Before you book we’ll either email or ring you to organise your trip. Once booked everything will come via email so that’s the booking confirmation followed by the departure documents and vouchers. We like to have a mobile number on file as well so we can give you a pre-departure call if you’re staying at one of our chalets. Otherwise we hope you have a great trip. Obviously we’ll be in contact if needs be in the interim and you can contact us at any time even if you just fancy a chat about your hotel.

If you choose to receive our marketing emails we won’t be spamming you every day maybe once a week at the busiest points, and infrequent at best over the summer. You can opt out at any point f we get too annoying just let know.

Inspiration and Advice

Bit unsure? Our ski experts are brimming with knowledge and advice, let us guide you.

Newsletter signup

Keep up to date with all the latest flexiski news