Inspiration and Advice
Bit unsure? Our ski experts are brimming with knowledge and advice, let us guide you.
Inspiration
Got a question? See if it's already been answered using the search tool below...
If you can't find what your looking for try entering keywords rather than questions. For example enter 'transfer' and the transfer related questions or answers will be shown.
Search results
- When is my balance due? Click to reveal answer
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The balance of your holiday is due 12 weeks before departure. If you book a getaway within 12 weeks, the full balance is required at time of booking.
Most credit cards are accepted including AMEX with a 1.5% charge for any of them. Debit cards or bank transfers are fee free.
- Will I receive all of my documents in the post? Click to reveal answer
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Flexiski is paperless so we don’t send anything in the post. It is all done electronically, so just check your emails!
- I need to cancel my holiday. What do I do? Click to reveal answer
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Should you or any member(s) of the party need to cancel your holiday, the lead passenger on the booking form must inform us in writing immediately. Please refer to our booking terms and conditions for details of our cancellation charges.
- I’ve booked my own flights, can you provide accommodation and transfers? Click to reveal answer
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Yes, we can. We can’t book transfers on there own but if you’re booking accommodation we can help with anything else from transfers to tea parties.
Check out our resorts with the shortest transfers for some ideas.
- I have my own ski equipment, how much does airline ski carriage cost? Click to reveal answer
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Ski carriage prices varies greatly. Swiss Air for example let you take skis for free, as does Air Canada. Others can be a little more expensive normally around £30 each way for Europe and getting more expensive for long haul destinations where in reality it’s easier to rent (take your boots and rent the newest boards or skis).
- Why does it cost more to go for a 3 or 4 days than a week? Click to reveal answer
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This is down to our tailor made nature. We may be able to find a last minute deal or take advantage of early booking deals but we make the holiday for your requirements. Large tour operators buy in bulk, use chartered flights and mass transfers whereas we buy when you book, get the flights convenient to you and use private or smaller shared transfers. It’s more personal and more often-than-not ends up being a little more expensive.
Do any of these help?
- I’m a beginner where can I buy ski clothes? Click to reveal answer
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As a beginner, you probably don’t want to spend a fortune especially if you’re not even sure you’ll like skiing yet. We’d suggest somewhere like TK Maxx to pick up some bargains or you can even rent for the first time and then pick up some deals in the spring (Two Seasons have some great discounts or any online retailer). Try renting from Ski Togs. We haven’t tried them yet but it looks easy enough to us. Failing that see if you can borrow a friend’s ski gear.
Take a look at our favourite ski resorts for beginners.
- Are there hairdryers in the rooms? Click to reveal answer
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For our flexiski operated chalets (Chalet des Cascades, The Loft at 272, Chalet Ophelia, Chalet Amalien Haus and Chalet Little Haus) you can leave your hairdryer at home safe in the knowledge that every room has one, unless of course you love your all singing, all dancing, super powerful one, in which case, bring it. For hotels you will have to check the ‘in room amenities’ on the hotel pages on our website, most hotels will have hairdryers but it’s always worth double checking, give us a ring if you’re still unsure.
- What are the best resorts for beginners? Click to reveal answer
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Megeve is always great for beginners, plenty of gentle slopes and a fantastic town so it’s not just about the skiing. Courchevel is also a safe bet. Trysil in Norway offers fantastic skiing for beginners and a great ski school, learn to ski in the home of skiing! Or if you like the look of Austria then Obergurgl is also a great choice.
Read our best ski resorts for beginners blog for some further suggestions.
- How does a ski trip in the USA, Canada or Japan differ from a European one? Click to reveal answer
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We know and love Europe but sometimes you just fancy something different. I like to think of it as comparing a beach holiday in Spain to one in Barbados; essentially they're similar but there’s definitely big differences.
North America tends to be a little quieter on the après front than Europe but also quieter on the slopes with wide open bowls and incredible tree skiing along with more snow and lighter snow making for some incredible skiing. And they’re catching up on the après front – it’s just, well, a little different.
Japan is another kettle of fish. The most snow we’ve ever seen for sure. It dwarfs Europe with its snowfall even if the resorts are at sea level. Think the softest snow on the softest pistes and the deepest powder everywhere else. But if you’re going to travel all that way, it’s as much about the culture as the skiing. Super friendly people and some delicious foods to try out and in Niseko the nightlife is pretty good as well.
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